Learn & Connect
Carewell SEIU 503 benefits education and support
Learn about and navigate the world of Carewell Benefits.
Join us for a Carewell Benefits: Learn & Connect!
Throughout the year we offer live webinars that you can join in the comfort of your own home. Also, during Open Enrollment, our team and benefit partners travel to different cities in Oregon to offer in-person education and support for care providers who prefer a personal connection.
Connect with the Benefits team and other care providers!
These webinars and events offer great opportunities to:
- Learn about the different benefits Carewell offers
- Get your Carewell benefit questions answered and issues resolved face-to-face
- Connect with other care providers
- Receive training and support using our online tools and forms
Make sure to check this webpage often for the latest updates!
JOIN A LEARN & CONNECT 2 WAYS:
NEW! Upcoming In-Person Events
Who should join? — All Homecare and Personal Support Workers, and Personal Care Attendants.
What is it about?
- Learn about 2025 Marketplace Open Enrollment and how to enroll in or renew a Carewell-approved Marketplace Silver plan
Get assistance with Marketplace Open Enrollment paperwork
Get support with the Healthcare Cost Assistance benefit on a Medicare plan
Explore the wide range of benefits such as Paid Time Off, Dental, Vision, Hearing, Healthcare Cost Assistance, and the Employee Assistance Program
Discover MyCarewell503, the new online benefits management tool
Connect with other care providers
Or come by if you have any benefit questions!
Find an in-person event location to join:
In-Person Learn & Connect Events Frequently Asked Questions (FAQs)
Things to bring with you to an in-person event
Below is a list of things to bring with you so we can support you with filling out forms. Also please bring your eyeglasses or hearing aid if you use them.
For phones, scroll left to view the “Bring this” column.
| To do this | Bring this |
| To start the process of enrolling in or renewing an approved Marketplace Silver plan | For each member of your tax household: |
| - Social security number(s) | |
| - Permanent Resident Card or Certificate of Naturalization (if applicable) | |
| - Income information | |
| - Employer information (if applicable) | |
| To become eligible for or update Healthcare Cost Assistance for an approved Marketplace plan | -Marketplace Eligibility Notice |
| -The Approved Marketplace Plan premium bill (or the page under “My plans & programs” of your Healthcare.gov account) | |
| To become eligible for or update Healthcare Cost Assistance for Medicare plans up to the last 12 months | -For Part B premium: Social Security Award letter for the previous 12 months and the 2025 letter. |
| -For Part D, Advantage, or Supplement plans starting Jan 2025: bring the last 12 months' proof of premium payments | |
| To start the process of enrolling in or changing a Medicare prescription plan | -Medicare card |
| To request premium reimbursement for a Marketplace medical plan up to the last 12 months | - Premium invoice(s) stating the plan name and premium amount and proof of payment(s) or |
| - an insurance carrier statement for proof of coverage, cost, and payment(s) | |
| -Marketplace Eligibility Notice (if you have it) | |
| To request Medical out-of-pocket reimbursement for a Marketplace medical plan or Medicare plan(s) up to the last 12 months | -Proof of payment(s) or Explanation of Benefits (EOB) |
| To register for MyCarewell503 | - Your Social Security number |
| - Personal info (like your address) | |
| To navigate MyCarewell503 after registering | -Your login info(username, password) |
Do I have to stay for the whole event?
No, you don’t have to stay for the whole event. You can come by any time during the event.
I can't attend
If you can’t attend any of the in-person events, you can sign up for a live webinar. Scroll below to the live webinar section to sign up.
Parking and transportation details for the SE Portland Community College Event
Parking Information
Parking spots on the location are free during the event. Parking Lot D is the closest to the building where the event is held. Cross streets for Parking Lot D: Division & 80th.
Public Transportation Information
- Take the FX2 Bus Line (82nd and Division)
- Take the 72 Bus Line (82nd and Division)
Medford Event Information
This event is not sponsored nor endorsed by the library.
Upcoming Online Live Webinars
More events will be offered in Spanish, Russian, Vietnamese, Chinese, and English. Check back on this page regularly for the most up-to-date information! Scroll left on smartphones to view other topics we offer.
Who should join? — All Homecare Workers, Personal Support Workers, and Personal Care Attendants.
What is it about? — Carewell SEIU 503 offers a range of benefits including Healthcare Cost Assistance, Paid Time Off (PTO), Dental, Vision + Hearing, and an Employee Assistance Program. Learn more about these benefits, receive any updates to benefit eligibility rules and services provided, and get your questions answered.
Schedule (Scroll left to view on smartphones)
| Date | Time | Language | Registration Link | ZOOM Phone Number | ZOOM ID |
| Tuesday, November 26 | 1:00-3:00 pm PST | English | LINK | 1-253-215-8782 | 862 1250 7429 |
| Wednesday, December 4 | 10-12 pm PST | Spanish | LINK | 1-253-215-8782 | 849 4670 1542 |
| Monday, December 9 | 10-12 pm PST | Chinese | LINK | 1-253-215-8782 | 826 1607 6969 |
| Tuesday, December 10 | 10-12 pm PST | English | LINK | 1-253-215-8782 | 881 2885 8749 |
Who should join? —Homecare Workers, Personal Support Workers, Personal Care Attendants, and their family members who are planning or preparing to enroll in Medicare or are already enrolled in Medicare.
What is it about? —The Carewell Benefits team and our insurance partners, Valley Insurance Professionals, will review the basics of Medicare and how eligible Medicare participants can use the Healthcare Cost Assistance benefit.
Schedule (Scroll left to view on smartphones)
How to Join the Zoom Webinars
If you have any problems joining the webinar, please call 1-844-503-7348.
By phone (audio only):
- Dial the Zoom phone number and enter the zoom ID number
- Keep in mind that that Zoom phone numbers are not toll-free. If you use the dial-in number, your phone service provider will treat it as a regular phone call charge. Learn about this here.
By computer or tablet:
- To watch how to install and use Zoom on your computer or tablet, go here.
- If you’ve already registered for a webinar and have an email account:
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- Go to the confirmation email from Carewell and click on the webinar link to join
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- If you didn’t register or don’t have an email account:
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- Go to zoom.us, click “Join A Meeting”
- Enter the Meeting ID number
- Click on the “launch Zoom” button
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By smartphone:
- Step 1: Make sure to download the Zoom app before joining the webinar:
- To watch how to install and use Zoom on your smartphone, go here.
- To watch how to install and use Zoom on your smartphone, go here.
- Step 2:
- If you’ve already registered for a webinar and have an email account:
- go to the confirmation email from Carewell and click on the webinar link to join
- If you didn’t register or don’t have an email account:
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- Go to zoom.us, click “Join A Meeting”
- Enter the Meeting ID number
- Click on the “launch Zoom” button
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- If you’ve already registered for a webinar and have an email account: