MyCarewell503
MyCarewell503 Quick Start Guide (PDF)
For users of English forms, on July 1, 2024, the following forms will no longer be available on CarewellSEIU503.org. Information will need to be submitted in MyCarewell503:
- W-9 Form
- Paid Time Off (PTO) Request Form
- Medical Premium Reimbursement Claim Form
- Medicare Premium Reimbursement Claim Form
- Advance Premium Tax Credit Adjustment Form
- Direct Deposit Form
- Benefits Information Form
- Beneficiary Form
- Benefits Waiver Form
How do I register for MyCarewell503?
- Click on Register as a New User.
- Follow the prompts to set up your account. Enter your Social Security number and press Next.
- Ensure your Social Security number is correct. You will also see your name. Enter your Zip Code and Date of Birth then press Next.
- Read the Terms and Condition. Scroll to the bottom and if you agree, select “I Accept Terms & Conditions” and press Next.
- Create and confirm a password, then enter your email address. Choose a security question & answer. Then press Next.
- You will then be prompted to input your phone number, email address, and preferred method of communication. Once completed, press Save Communication or Continue Later.
- The privacy feature allows the user to choose whether or not they want to share their information with others on their plan. Turning this setting on indicates that you don’t want to share your information with other members on your plan. Press Save Privacy or Continue Later.
Selecting Save Privacy will complete the registration process.
*Note: remember to save your username and password somewhere safe so you can refer to them if you forget!
Tip! You can use your email address as your username so it’s easier to remember.
I forgot my password and/or username. What should I do?
Forgot Password
On the MyCarewell503 login webpage, click the link below “Forgot Password?” Follow the instructions on the next page to enter your username or email address. Then you will need to enter the last 4 digits of your Social Security number, zip code, and enter your new password. A password reset link will be sent by email to the address we have on file.
Forgot Username
On the MyCarewell503 login webpage, click the link below “Forgot Username?” It will take you to another page where you can enter the last 4 digits of your Social Security number, date of birth, and zip code so they can verify your identity. It will then ask you to answer your security question. Your username will be shown to you.
| Actions you can take on MyCarewell503 | Where to find: |
| View your reported work hours | Main Menu, click on Work Hours |
| View your payment status | Dashboard (bottom of the home page) |
| View your Paid Time Off (PTO) benefits earned | Main Menu, click on Work Hours |
| Request your PTO benefits | Dashboard (home page), Paid Time Off Balance section |
| Fill out the W-9 Form | Main Menu, click Other Preferences and Forms |
| Fill out the Direct Deposit form | Main Menu, click Other Preferences and Forms, Preferred Payment |
| Fill out the Benefit Designation of Beneficiary form | Main Menu, click Other Preferences and Forms, Beneficiaries |
| View your Dental, Vision+Hearing, and Employee Assistance Program benefits health coverage | Main Menu, Coverage Summary |
| Request reimbursement for Medicare Part B premium | Dashboard (home page), Health Insurance Info, View or Update Health Insurance Info |
| Request reimbursement for Medicare Advantage, Supplement, or Part D (Rx) plan premium | Dashboard (home page), Health Insurance Info, View or Update Health Insurance Info, Add Another Policy |
| Request reimbursement for your individual premium if enrolled in a family plan | Main Menu, Payments and Reimbursements, Payments and Reimbursements button, Premium Reimbursement |
| Fill out the Average Premium Reimbursement form | Main Menu, Payments and Reimbursements, Payments and Reimbursements button, Premium Reimbursement |
| Update your information for your Carewell benefits so it is current and accurate during Open Enrollment | Main Menu, click on Other Preferences and Forms, Annual Paperwork Form |
| Change your account and communication preferences and settings | Main Menu, click on Account Settings |
We hope that you find this new online tool convenient and easy to use. Of course, you can give us a call or email us with any questions or if you need support. Reach out to us at 1-844-503-7348, Monday – Friday, 8 am – 6 pm PST or email CarewellSEIU503Benefits@RISEpartnership.com.
Check out this FAQ page if you are ready to explore this exciting new way to access your information with Carewell SEIU 503.