2025 Marketplace Open Enrollment November 1-January 15 

Carewell Kicks

Carewell Kicks: Free Shoes for Care Providers

The work you do is critical to our community, and you deserve safety and comfort at work. Proper footwear is crucial to prevent slips, trips, and falls on the job. Good shoes also provide comfort and reduce fatigue from being on your feet at work. 

Carewell Kicks is a new benefit that gives you a free pair of slip-resistant shoes after you complete your training requirement.

Carewell Kicks: 

  • Are 100% free to care providers who complete their new worker training or continuing education requirement (or have an active certification). 
  • Keep you safe on the job and are comfortable and slip-resistant.  
  • Look great and are available in more than 70 styles from popular brands like Reebok and Sketchers. 

Eligibility FAQs

How do I become eligible for Carewell Kicks?

Eligible workers:

  1. Have completed new worker training after January 1, 2024 or
  2. Have completed continuing education* or
  3. Have a qualifying certification that exempts them from continuing education, such as a Professional Development Certification (PDC). 

* Check your training completion status in the Carewell Learning Portal.

Carewell will email you a link to select a pair of shoes once you become eligible.

What are the qualifying exemption certifications?
Qualifying certifications for exemption must be active (not expired). They include:
  • Professional Development Certification (PDC) 
  • Enhanced Homecare or Personal Support Worker 
  • Exceptional Personal Support Worker 
  • Ventilator Dependent Quadriplegia (VDQ) 
  • Traditional Health Worker
CPR is not a qualifying exemption certification. 
Do I have to pay for my shoes?

No. Caregiver Kicks are available at no cost to care providers who have completed the requirements.

Ordering FAQs

What kind of shoes are available?

There are over 70 styles of shoes available to choose from including brands like Reebok and Sketchers. Shoe styles include sneakers, boots, clogs, slip-ons, and more.

How do I order my shoes?

You will receive an email from Carewell when you become eligible for Carewell Kicks. Follow the instructions in the email to log in, then select a pair of shoes from the online catalog to begin the order process.

Can I pick out my shoes at a store in person?

No. The ordering system for Carewell Kicks is all online. If you have any issues with size or fit, you can return the shoes and select another pair at no cost. 

Your shoes will arrive with a FedEx return label that you can use to send the shoes back. If you lose that label, you can reach out to SR Max and they will send you a new one. You can contact them at 1-833-599-9621 or info@srmax.com

How do returns and exchanges work?

If for any reason the shoes you order don’t work, you can return them for free and select another pair.

Your shoes will arrive with a FedEx return label that you can use to send the shoes back. If you lose that label, you can reach out to SR Max and they will send you a new one. You can contact them at 1-833-599-9621 or info@srmax.com.

Who do I contact for support with my order?

For questions around eligibility, call or email Carewell at 1-844-503-7348 or CarewellSEIU503Training@RISEpartnership.com.

For questions around ordering or using the Carewell Kicks website, reach out to SR Max at 1-833-599-9621 or info@srmax.com.

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