Care providers now have the power of managing their benefits available to them online, 24 hours a day.
We’ve heard from hundreds of care providers that being able to access their benefits online is extremely important to them. We have developed our new online tool, MyCarewell503, as one central place to:
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| Actions you can take on MyCarewell503 | Where to find: |
| View your reported work hours | Main Menu, click on Work Hours |
| View your payment status | Dashboard (bottom of the home page) |
| View your Paid Time Off (PTO) benefits earned | Main Menu, click on Work Hours |
| Request your PTO benefits | Dashboard (home page), Paid Time Off Balance section |
| Fill out the W-9 Form | Main Menu, click Other Preferences and Forms |
| Fill out the Direct Deposit form | Main Menu, click Other Preferences and Forms, Preferred Payment |
| Fill out the Benefit Designation of Beneficiary form | Main Menu, click Other Preferences and Forms, Beneficiaries |
| View your Dental, Vision+Hearing, and Employee Assistance Program benefits health coverage | Main Menu, Coverage Summary |
| Request reimbursement for Medicare Part B premium | Dashboard (home page), Health Insurance Info, View or Update Health Insurance Info |
| Request reimbursement for Medicare Advantage, Supplement, or Part D (Rx) plan premium | Dashboard (home page), Health Insurance Info, View or Update Health Insurance Info, Add Another Policy |
| Request reimbursement for your individual premium if enrolled in a family plan | Main Menu, Payments and Reimbursements, Payments and Reimbursements button, Premium Reimbursement |
| Fill out the Average Premium Reimbursement form | Main Menu, Payments and Reimbursements, Payments and Reimbursements button, Premium Reimbursement |
| Update your information for your Carewell benefits so it is current and accurate during Open Enrollment | Main Menu, click on Other Preferences and Forms, Annual Paperwork Form |
| Change your account and communication preferences and settings | Main Menu, click on Account Settings |
We hope that you find this new online tool convenient and easy to use. Of course, you can give us a call or email us with any questions or if you need support. Reach out to us at 1-844-503-7348, Monday – Friday, 8am – 6 pm PST or email CarewellSEIU503Benefits@RISEpartnership.com.
Check out this FAQ page if you are ready to explore this exciting new way to access your information with Carewell SEIU 503.
How do I register for MyCarewell503?
Go to MyCarewell503.org and follow the steps below:
1. Click on Register as a New User.
2. Follow the prompts to set up your account. Enter your SSN and press Next.
3. Ensure your SSN is correct. You will also see your name. Enter your Zip Code and Date of Birth then press Next.
4. Read the Terms and Condition. Scroll to the bottom and if you agree, select “I Accept Terms & Conditions” and press Next.
5. Create and confirm a password, then enter your email address. Choose a secret questions & answer. Then press Next.
6. You will then be prompted to input your phone number, email address and preferred method of communication. Once completed, press Save Communication or Continue Later.
7. The privacy feature allows the user to choose whether or not they want to share their information with others on their plan. Turning this setting on indicates that you do not want to share your information with other members on your plan. Press Save Privacy or Continue Later.
Selecting Save Privacy will complete the registration process.
*Note: remember to save your username and password somewhere safe so you can refer to it if you forget!
Tip! You can use your email address as your username, so it is easier for you to remember.
For a deeper dive on actions you can take on MyCarewell503, please check out this User Guide.
We’re always looking for ways to help homecare and personal support workers navigate their benefits more easily, and we think MyCarewell503 is a huge step in that direction. We are excited to offer you this convenient new tool to connect directly to your Carewell SEIU 503 benefits!